Feedback

Submit your feedback


Why did you choose to patronize us?
(Please choose 1 or more factors)

Which outlet did you visit?

APPROACH

Please rate the reception you received when you walked into the store.
Acknowledged you with a smile
Greeting with a welcoming manner

AMBIENCE

Please rate the store ambience for environment.
Clean and tidy environment
Merchandise displayed in a customer-friendly manner

ATTITUDE

Please rate the staff attitude.
Responsiveness of the service staff
Made you feel welcomed and comfortable

ASSISTANCE

Please rate how well you were assisted.
Listened carefully to your concerns and queries
Offered appropriate advice to your concerns
Reaffirm the features and benefits of the product

ASSISTANCE

Please rate the staff attitude.
Thanked you at the end of your visit
Advised on after care service
Advised when your next eye test/health check is needed

ADVOCACY

Will you return to store for your future optical needs
Will you recommend our store to others
Would you like to receive any information from us in future